For Amateurs

Not that this has anything to do with the rest of the piece, but my wife and I (yes, she’s back in town for a few days–yay!) ate at Seattle’s famed Wild Ginger last night. Sadly, we were very disappointed. While the food itself was quite good (though very mild compared to the Thai food that inspired it), the service was so far below sub-par it wasn’t even funny. We got there half an hour early for a 9:30 reservation (so we could hang out in the bar and chat) but weren’t seated until 9:45. The waiter was condescending about the wine list (which was overpriced)… Enough rant. Bottom line: go to Flying Fish instead. Much better experience.

So, “for amateurs.” Douglas Rushkoff in the Guardian wrote this piece that echoes my feelings about the possible harm from the dot-com fallout. Rushkoff says, “The point is to do what we do online because we love it…Anything done in this very transparent medium for any other reason gets exposed. It’s as if the more active mindset we use to navigate the internet allows us to detect the intentions of its many posters and navigators. If there’s no real passion for anything but revenue, we know it. We can smell it.”

I have long thought the same about music (in the immortal words of choral conductor Robert Shaw, “Choral music is like sex. Both are far too important to be left solely to professionals”). I think on some very fundamental level this can be generalized to our work, our private activities, our interaction with our families. Purity of motive and honesty about motive count for a lot in my book.

Gougers! United: The Untold Story

After some fun, I’m back in Seattle. An observation: when United Airlines calls your cell phone, tells you that your original flight was cancelled, and offers you a different flight at no charge that gets you to your destination earlier, and it seems too easy… it probably is.

Update: Here’s the full story. Not an atypical travel story, I suppose, but it’s unusual in my experience in the number of things that went wrong in one day.

Boston, Sunday, 3:35 pm. I get a call on my cell phone telling me that the first leg of my flight back to Seattle, through Washington, DC, has been cancelled. However, they can put me on a flight routed through Denver that gets me to Seattle about half an hour earlier. As noted above, it sounds too good to be true.

Boston Logan Airport, 5:30 pm. The airport is packed and I find the flight departure has been delayed twenty minutes, to 7:00 pm. No big deal so far…

Boston Logan Airport, 8:00 pm. Having finally pushed back from the gate at 7:30 pm, we’re waiting in line to take off. And waiting. And waiting. I start noticing other planes going around us… The young kid in the row behind me kicking my seat and giggling doesn’t help my mood.

Boston Logan Airport, 8:30 pm. We’re back at the gate. The pilot announced that there was a mechanical problem with one of the instruments that would prevent us from taking off. Then the ground crew chief came on and said, “Passengers going to Denver and those continuing to San Francisco, we will get you there tonight, either on this plane or another. Passengers connecting through Denver, you will probably all miss your connections. Please come and see me at the podium…”

Boston Logan Airport, 9:20 pm. I finally get through the line at the podium to find that I can get on a flight to Los Angeles, and then take a flight to Seattle first thing in the morning. That gets me to SeaTac Aiport about 9 am. The only catch is that “at this point there’s no way your bag is going to LAX with you, because the LAX flight leaves in 15 minutes and your bag isn’t off the plane yet. You’ll need to file a claim as soon as you get to LAX so that your bag can be delivered to you in Seattle.” But he promises I can get a voucher for a hotel room in LAX.

Boston Logan Airport, 10:20 pm. We take off finally for LAX.

LAX, 1:10 am (Pacific Daylight Time). We land in LAX. I ask the customer service crew about my hotel voucher and am told to proceed to baggage claim. I ask the baggage claim personnel about my bag claim and am told, “Since your bag is checked to Seattle, you’ll need to call this number to file the claim.” I have to ask twice to get the voucher.

LAX, 2:10 am (PDT). After I wait for 25 minutes, the shuttle for the Aiport Hilton pulls up and stops one lane away from the curb. I try to make eye contact with the driver to see if he’s going to bring it to the curb, but he revs the motor and drives away as I’m waving at him (empty shuttle). I end up paying the Ramada driver $5 to take me to the Hilton.

LA, Airport Hilton, 2:45 am (PDT). I finally get in my bed, until…

LA, Airport Hilton, 5:10 am (PDT). My wake-up call. I need to be back at the airport for a 6:30 flight.

LAX, 6:35 am (PDT). We take off on time (amazingly). So far Monday is much better travel than Sunday…

SeaTac Airport, 9:10 am (PDT). I deplane and head for baggage claim. When I speak to the personnel about my bag, she says, “Your name rings a bell for some reason. I think we may already have your bag.” She and I walk over to a stack of luggage from another flight, and there’s my bag!!!

Redmond, 10:10 am (PDT). I arrive at work smelling not too horrible in yesterday’s clothes (no time to go home and change). Another travel horror story survived.

The scariest part

The most frightening thing about this whole story is that virtually the whole story happened to me before… in 1995, when I was traveling for AMS. From Dulles, we couldn’t take off for LA because of mechanical failure… we missed our connection to Inyokern, CA and had to spend a night in the Airport Hilton… our bags were lost and then found… and it was all on United. So Mike Stopper and Kevin Mitchell, I was thinking of you guys last night as I tried to dial a local access number for my company in LA only to find that the room didn’t have an active outside line. “What a bunch of gougers!”

What’s your story?

Post your travel horror story in the Discussion section. (Comments are now closed.)

I was sad because I had no broadband

…until I met a man with no modem. If you’re trying to contact my parents via email, you may want to try the phone instead — their modem perished via electrical storm last week. The moral of the story: get one of those little modem surge protectors from Radio Shack. Your Internet thanks you.

Yucca Flats

So the cryptic reference in yesterday’s writeup was to a beverage called Yucca Flats, which we used to enjoy at Myrtle Beach after classes ended each spring when I was in college. For the record, here’s the recipe: Put 10 lbs of ice in a cheap styrofoam cooler. Pour a big (1.75 liter) bottle of vodka over the ice. Put sliced fruit (whatever you’ve got handy, but make sure to include limes, oranges, and maraschino cherries, plus the liquid the cherries came in) in the cooler. Add about 1-2 cups of sugar. Stir. Put the lid on the cooler and place it in direct sunlight for about six hours, stirring periodically. (The ice must melt down enough so that you can’t taste the vodka any more).

The only problem I ran into making it last night was that I didn’t get enough direct sunlight, so I had to use a few cups of hot water to melt some of the ice — which made it a little too weak. But it had good flavor anyway.

Reggie Aggarwal and the Thrilla from Manila

A long time ago, I decided to start this page so that I could play around with the Manila technology and keep a web log. I didn’t realize the power I had at my hands until I started looking at my referer log. I saw that a lot of people had come to my page after searching for things on Google. Curious, I clicked through one Google link (a search request for info on Reggie Aggarwal) and found that I had the top two links for him! The links showed up ahead of his own home page and his official biography at his company.

I can only assume that the Manila back end managed to store my site in such a way that it showed up pretty darn high on Google. I don’t know how you did this, guys, but I’m sure I speak for all Reggie’s fans when I say I’m grateful.

Keeping Busy

Looking back over the past couple weeks, I realized I haven’t really said a lot about my day-to-day existence here in Washington State.

I’ve pretty much fallen into the groove here. Work typically doesn’t consume much more than eight or nine hours a day; commute chews up almost two hours a day, though. (Coming into work isn’t bad: I leave the house at 7:15 and get in around 7:45. But the return trip always takes forever.)

After hours most days I heat up some leftovers and read, listen to music, or try to teach myself Perl. Sadly, I have become addicted to a few television shows as well, specifically “Whose Line Is It Anyway” and most of the shows on the Food Network.

We interns typically have about one company-sponsored after work event a week. We also generally meet up for dinner and drinks after work on Friday. This weekend we’re doing a barbecue at the swank apartments where a number of the interns are staying (sadly, my digs are a little less elegant).

Which brings me to the point of this little missive: if anyone reading this knows the recipe for Yucca Flats (also known as just yucca), can you call please before 6 pm Pacific time? I’m going to wing it, and I’m terrified I’ll forget something …

Kicking squealing Gucci little piggy

Today’s update is a little disjointed, but I wanted to go ahead and post it rather than try to get it perfect.

One of the benefits of hearing a band live is that sometimes you can understand some of the lyrics to your favorite songs better. The lyric quoted in the title of today’s piece was snarled with great clarity and venom by Radiohead‘s Thom Yorke on Saturday night, during “Paranoid Android” (their “breakthrough” single from 1997’s OK Computer). And Thom did look like a paranoid android — bobbing in front of the microphone like a man possessed. The full context is “Ambition makes you look pretty ugly/Kicking squealing Gucci little piggy/You don’t remember, you don’t remember/Why don’t you remember my name?”

And the audience kind of sat there getting stoned. At least that was what was happening where we were sitting.

The Gorge, near the city of George, Washington, sits in a high natural amphitheatre overlooking the Columbia River. You can see down into the river bed for miles past the band shell. It’s the most sublime location for a concert I’ve ever seen.

Radiohead is a band that makes music that kicks back against the complicity with which we are giving up our humanity. Unfortunately I think most of the crowd on Saturday was too far gone to respond.

The new Radiohead song that won’t leave my head, “Dollars & Cents,” was given a disturbing spin on Saturday. Radiohead have made a career out of defying expectations, and originally I understood “Dollars & Cents” to dramatize pressures that the band felt to be conventional pop artists (“Be constructive with your blues…Quiet down!”). But on Saturday I thought I heard Thom sing

     We are the dollars & cents
     We are the pounds & pence
     We are the marketing men, and yeah
     We're going to crack your little souls

Words of caution to live by for an MBA student.

PS The full lyrics to “Dollars & Cents” can be found at followmearound.com.

What Am I Doing in Seattle?

I’m in Seattle this summer working as a strategic development intern at A Big Software Company in the area. Having been in consulting previously at a firm that did a lot of in-house software development, I kind of wanted to see what the product-only side of the fence was like.

It’s a little more difficult than I had anticipated–for reasons that have nothing whatsoever to do with the job. For one thing, it’s difficult to be on the other side of the country from one’s family for a week, let alone 10. Non-obvious things get you, like the fact that you aren’t able to make most calls to the east coast past 7 PM for fear of waking someone up–and, given Seattle traffic, I generally don’t get home before 7 pm.

Then there’s that whole issue of family. Absence really does make the heart grow fonder. I haven’t seen my wife since the end of May. She’s coming to visit on Thursday night, so don’t expect any updates until Sunday…

But I’m having fun anyway as much as I can (if the earlier stories about concerts and beer didn’t make that clear). And Seattle is a really cool town. Although I could do without the sun coming up before 5 am–that’s really weird.

Sunburn and Loss

A few quick thoughts today…

  1. Contrary to popular opinion, you do sometimes need sunscreen in Seattle. I was at a beer festival Saturday and at the Fremont Fair on Sunday, and am currently the color of a boiled lobster.
  2. The radio station I listen to out here, KEXP, was playing a tribute this morning to a listener who lost a bout with cancer over the weekend. Nick Cave’s “Death is Not the End” and a cut from Lou Reed’s last really brilliant album, Magic and Loss. Makes me think: what would be your favorite way to be remembered musically? Post your answers in the discussion area.

Of Good Beer and Bad

I make it a point to try beers that I’ve never had before whenever possible. It’s kind of the same principle that makes me want to eat tripe in Florence or beef tongue in London–both of which were pretty darn good, btw. The nice thing about beer is that rarely is even the worst stuff anywhere near as scary as the concept of beef tongue.

Le Mal

One exception was a fine brew made by a former housemate of mine. Those of you who have the misfortune to have a friend, relative, spouse, or close acquaintance with more beery enthusiasm than skill know what’s coming and can skip ahead.

After a day of the 1996 version of the snow “storm of the century,” and being thoroughly unable to move my car, my housemates and I decided to empty the fridge of all drinkables instead. There were a few OK beers, which were passed around for tasting in an early 1970s Polynesian-restaurant tiki glass (now in the possession of Jim Heaney). Then we started hitting the bottles with no labels.

It is indicative of the state of our minds that we took a minute to remember that our former housemate Dina, who had left us in the late summer of 1995, had experimented with making beer with her then-boyfriend, now-husband Ian. Both had pretty impeccable scientific credentials, and with much excitement they put away some beer and some hard cider. There were two bottles of each left in our fridge six months later.

We were lucky and hit the cider first. I say “lucky” because the pure alcohol left in the bottles by the yeast they had never removed prior to bottling numbed our taste buds for what was to come. Then we tried the beer. To this day, I can’t remember what it tasted like, only that it cured my desire to make beer for good.

Le Bien

Fortunately, if the brewers at New Belgium Brewing ever had this experience, they moved past it. Michael Jackson (the beer hunter, not the “king” of pop) isn’t kidding when he says that their Trippel has “a huge, earthy floweriness.” If I hadn’t bought the beer myself I wouldn’t have believed it to be an American brew. Figures I had to go to Seattle to find this Colorado gem.

More beer notes to come after the Washington Brew Fest this weekend.